Refund & Returns Policy
Due to the nature of our small-batch, consumable and personal care products, we have a limited return policy.
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We accept returns on unopened, unused items within 14 days of delivery for the following items:
Tea blends
Steam blends
Spices
Face masks (dry, unopened)
To initiate a return, please contact us with yourOrder number
Reason for return.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect -
For safety and hygiene reasons, we cannot accept returns on opened items including:
Tinctures
Salves
Sprays
Simple syrups
Face oils
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If your order arrives damaged or incorrect, contact us within 5 days with your
Order number
Attached photos
We’ll gladly offer a replacement or refund when eligible -
Once your return is received and inspected, we will notify you of the approval status.
If approved:
Refunds are issued to your original payment method
Processing time: 5–10 business days depending on your bank
Shipping costs are non-refundable unless the return is due to our error.
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Orders may be canceled within 24 hours of purchase as long as they have not yet shipped.
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Please review all ingredient lists carefully before use. We are not responsible for allergic reactions or sensitivities.
If you have concerns, perform a patch test or consult a healthcare professional before use.